Privacy Policy

Last updated: February 2026

SONKRIEL Pty Ltd ("SONKRIEL", "we", "our", "us") respects your privacy and is committed to protecting personal information in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa and other applicable regulations.

1. Information We Collect

We may collect and process the following information:

  • Name, company name, and job title
  • Email address and phone number
  • Information submitted via contact forms, WhatsApp, or email
  • Details related to procurement inquiries, inspections, or sourcing requests
  • Commercial and compliance details required for cross-border shipments, including importer codes and destination requirements
  • Website usage data (via cookies or analytics tools)

We do not knowingly collect sensitive personal information unless required for compliance or inspection purposes.

2. How We Use Information

We use personal information to:

  • Respond to inquiries and quote requests
  • Provide procurement, inspection, and importation services
  • Communicate regarding projects, documentation, or compliance
  • Improve website performance and user experience
  • Comply with legal and regulatory obligations

We do not sell or rent personal data to third parties.

3. Information Sharing

We may share information with:

  • Verified suppliers or inspection partners (only as required for service delivery)
  • Logistics, compliance, or inspection service providers
  • Legal or regulatory authorities where required by law

Where projects involve mining or heavy industrial equipment, data sharing is limited to what is operationally required for inspection, export documentation, transport planning, and destination-country compliance checks.

All third parties are required to maintain appropriate confidentiality and security controls.

4. Data Security

SONKRIEL implements reasonable technical and organizational measures to protect personal information against unauthorized access, loss, or misuse. However, no system is completely secure, and data transmission is at the user's own risk.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal, regulatory, or contractual obligations.

6. Your Rights

You have the right to:

  • Request access to personal information we hold about you
  • Request correction or deletion of personal information
  • Object to certain processing activities
  • Withdraw consent where applicable

Requests can be made by contacting us using the details below.

7. Cookies

Our website may use cookies or similar technologies to improve functionality and analytics. You may control cookie preferences through your browser settings.

8. Contact Information

For privacy-related inquiries, contact:

SONKRIEL Pty Ltd
38 Alexandra Road, Doringkloof, Centurion, South Africa
Email: info@sonkriel.com